5.2 Difficult Conversations

With very few exceptions, at some point in the lifecycle of a team, there will be a need to have a difficult conversation. The team as whole may be encountering problems which need addressing, or individuals in the team are not performing to the expected level. As a leader, you will have to have the ‘difficult conversation’. Below are two articles about how to go about doing this. Please try to read one article before the live session and share your thoughts here.